General Product Information

Carbon Steel

Stainless Clad

Non Stick

Enameled Cast Iron

Copper

Knives

Bakeware

Tabletop

Flatware

Glassware

Accessories

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Made In Cookware - Canada

Use & Care

When will I receive my order?

When will my order ship?

Can I change or cancel my order?

My discount code isn't working

What payment methods do you accept?

Do you charge sales tax?

When will I be charged for my purchase?

My tracking link is not showing any new updates?

An item is missing from my order

Orders & Shipping

How can I return or exchange my order?

What does the Lifetime Warranty Cover?

Returns & Warranty

Where are your products made?

What cookware can be used on an induction cooktop?

What is the difference between Carbon Steel, Stainless Clad, and Non Stick cookware?

Are Made In products dishwasher safe?

Is my Carbon Steel Pan Damaged?

What is the warranty on Carbon Steel cookware?

How to Cook with Carbon Steel

How do I Season Carbon Steel?

Carbon Steel & Acidic Ingredients

Everything I cook sticks to my Carbon Steel pan

Cleaning Carbon Steel

Where is Carbon Steel Made?

My Carbon Steel pan warped

Is Carbon Steel oven safe?

What cooking surfaces can I use with my Carbon Steel?

Is Carbon Steel Dishwasher safe?

Stainless Clad Warranty

Is Your Stainless Clad Lead & Toxin Free?

Cooking with Stainless Clad

What is 5-Ply Stainless Cookware?

Is Stainless Clad Induction compatible?

Is Stainless Clad oven safe?

How to Avoid Sticking with Stainless Clad Pan

Does Stainless Clad Require Seasoning?

What are the White Spots on my Stainless Clad?

My Stainless Clad Lid is Not Coming Off

Can I dishwash my Stainless Clad cookware?

Non Stick Warranty

Caring for Non Stick Cookware

What cooking surfaces can I use with my Non Stick Cookware?

Is Non Stick Cookware oven safe?

Can I put my Non Stick Cookware in the dishwasher?

How do I remove build up from my Non Stick pan?

Does Enameled Cast Iron Need Seasoning?

Cleaning Enameled Cast Iron

Can I dishwash my Enameled Cast Iron?

What cooking surfaces can be used with Enameled Cast Iron?

Is Enameled Cast Iron oven safe?

Caring for Copper

Cooking with Copper Cookware

What cooking surfaces can be used with Copper Cookware?

Is Copper oven safe?

Can I dishwash my Copper Cookware?

Warranty on Knives

Removing Rust from Knives

How to Store Your Knives

Can Knives go in the Dishwasher?

How to Sharpen Knives

Bakeware Warranty

Is Your Bakeware Lead & Cadmium Free?

Where is Your Bakeware Made?

Is Your Bakeware Microwave & Oven Safe?

How to Clean Bakeware

Warranty on Tabletop

What are these marks?

Can I put my Plateware in the Oven, Microwave & Freezer?

How to Clean Plateware

Where is Your Plateware Made?

How to Clean Flatware

Where is Flatware Made?

Glassware Warranty

How to Clean Glassware

Where is your Glassware Made?

How to Care for Butcher Block

Cleaning Your Sheet Pan

Are Universal Lids Oven Safe?