An item is missing from my orderUpdated 5 months ago

If you did not receive your full order, most likely some of the pieces are back-ordered.

You can find shipping dates for pre-ordered or back-ordered items listed on your order confirmation emails next to the product. We also share preorder dates below the Add to Cart option and during checkout pre-purchase for full transparency, and notify you directly should there be any change to your expected shipping date.

Didn't receive an item that was not marked back-ordered or have questions about your order's shipping dates? Contact us directly and we're happy to help!