How can I return or exchange my order?Updated 2 days ago
All items purchased directly from MadeInCookware.ca, excluding consumables, customized items, final sale items, and limited-edition releases, come with a 45-day return window. We provide prepaid return labels for all orders within Canada. Click here to start a return or exchange.
When submitting a return, you will need your order number (starting with CA-) and shipping postal code. Items can be exchanged or returned for store credit or a refund.
Please use the prepaid return label provided to return your order. Using a return label that was not provided by Made In will delay your refund. Made In is unable to reimburse the cost of shipping if another return label is used.
Once your items have been received and verified by our warehouse team, your refund will be processed within 5-7 business days. Made In is not responsible for any items sent to Made In outside the items listed on your return.